Call: 1.877.969.4666 Email: web@nailnerdz.com

FAQs

Are you looking for more info?

Can't find the answers your looking for?

Please Contact us and we will be more than happy to answer any of your questionz

Can I buy Ni at a local distribution center?

To ensure a superior tech support experience, the Ni product line is available exclusively through Nail Innovationz. Our staff includes qualified nail technicianz that use the Ni line daily and are ready to assist you in troublshooting & answering your product knowledge questionz.

How long will it take for me to get my order?

Upon receipt of a paid order, the processing time is 1-2 business days.   After that allow for average shipping times.  While some orders may show up as quickly as next day, (we try to be speedy that way), anticipate that it could take a full 7-10 business days to receive your order.  Order before you run out to avoid last minute panic.  🙂

Do you ship outside of Canada?

Yes!

We ship outside of Canada, with the exception of a few products.  If you are interested in something specific please contact us and we will be more than happy to help you and provide you with a shipping quote.

Do Ni Base Line Gels ever go on sale?

Occasionally.... When doing so will not interfere with the long term results you will get at your nail desk.  What do we mean by that?  We view all nail techs who are using Nail Innovationz Gelz as part of our Ni Family.  Our primary objective within our family of techs is to provide continual education & base line gelz that will help all to grow & prosper thru a healthy repeat client base.  To fund this outcome thru education & products means making a choice between offering sales or reinvesting in continual research & development .

When selecting companies to work with, we do well to ask ourselves:

What's more important to me  - the lowest cost?  or Products & Education I can depend on to help me grow & prosper as a nail tech?

In turn, what kind of client base do I want to draw?  One based on the lowest price or the best possible overall experience?

Studies indicate we attract like minded individuals, so it's important to identify what is of prime importance to us personally as nail techs.

We also foresee the possibility of a sale when we are clearing out existing base line gelz to make way for newly innovated & improved replacement base gelz.

How do your shipping rates work?

To keep individual product costs down, Nail Innovationz takes a Mutually Beneficial approach to our shipping costs.  Our shipping rates are calculated  based on 50% of the current market shipping rate.  In this way we aim to help Ni techs to grow & prosper by covering 50% of associated shipping costs.  One of the wayz "Ni Payz Half" in support of our techs.